RAY-BAN STORIES FAQ - USING RAY-BAN STORIES & FACEBOOK VIEW
USING RAY-BAN STORIES & FACEBOOK VIEW
21. HOW LONG DOES IT TAKE TO CHARGE MY GLASSES?
You can fully charge the glasses to 100% in 70 minutes in the charging case. You can quick charge the glasses to 50% in 30 minutes in the charging case.
22. HOW LONG DO FULLY CHARGED GLASSES LAST?
Fully charged glasses last up to 6 hours for moderate usage and up to 3 hours with continuous audio streaming and voice assistant. This varies with use and other factors. The glasses can capture and sync up to 30 videos or up to 500 photos per full charge.
23. HOW DO I CHECK THE CHARGE LEVEL OF MY GLASSES AND CASE?
There are two ways to check the charge level of your glasses and case:
1. Use the Case LED
Your charging case has an LED indicator on the front of the case, which shows charge status of the case or glasses. When you open the case without your glasses inside, the LED will show the charge level of your case. Green means that your case has over 80% charge and orange means you have less than 80% charge. If you see red blinking, this means your case is out of battery.
When you open the case and your glasses are charging inside, the LED will show the charge level of your glasses. Red means the case is out of battery or your glasses are not charging, green means that your glasses are fully charged, and pulsing orange means your glasses are charging. If your case is plugged in, the LED will remain on. If your case is not plugged in, the LED indicator will show charge level for 8 seconds.
2. Use the Facebook View app
When your glasses are connected to the app, you’ll be able to see the charge status within Settings. To see the case charging level within the app, dock your glasses in the charging case.
24. HOW DO I TAKE A PICTURE OR VIDEO USING RAY-BAN STORIES?
There are two ways to take photos and videos with your Ray-Ban Stories:
1. One-touch control
To take a photo, press and hold the capture button. The white notification LED will blink and make a sound during the capture.
To record a video, press the capture button once to record a 30- or 60-second video. Press again to stop recording. The white notification LED will stay on while you're recording.
The default video length is 30 seconds, but it can be extended to 60 seconds in Facebook View App settings.
2. Hands-free voice command
When Facebook assistant is wake word enabled, you can use your voice to take a photo or video. Say "Hey Facebook, take a photo" or "Hey Facebook, take a video."
When you take a photo or video, the capture LED will activate to indicate to those around you that you may be recording.
25. HOW DO I OPERATE THE CAMERA IN LOW LIGHT OR MOTION CONDITIONS?
The dual HD camera automatically adjusts to your environment for consistently high quality photo and video captures.
26. WHAT IS THE LEFT CAMERA LENS USED FOR?
The camera lens on the left of your glasses is used for stereo depth estimation. When combined with the image from the right camera lens, you're able to apply creative effects and filters that leverage photo depth.
27. WHAT IS THE CAPTURE LED?
The capture LED is an external facing LED that signals to others when you're taking a photo or video, or when your glasses are first turning on.
28. WHAT DO THE LIGHTS ON MY NOTIFICATION LED MEAN?
The notification LED, located inside near the right temple, changes color to signal a change of status relating to power, the capture function, Facebook Assistant, and the call function.
Power
Power on: The notification LED blinks white for about 12 seconds, then turns green for a couple seconds to let you know your glasses are ready to use.
Wake: The notification LED briefly blinks white then green to let you know your glasses are ready to use.
Low battery: The notification LED blinks orange 4 times when your glasses have low battery.
Shutdown: The notification LED blinks red 4 times when your glasses are about to automatically shut down when battery runs out, they get too hot, or too cold.
Photo and Video Capture
Photos: Both the notification LED and the capture LED blink white once when you take a photo.
Videos: Both the notification LED and the capture LED turn solid white while you record video.
Capture errors: The notification LED turns solid orange for about 3 seconds if it runs into a problem that prevents you from taking captures.
Facebook Assistant
Facebook Assistant: The notification LED will pulse white to let you know Facebook Assistant is listening.
Calling
Incoming call: The notification LED blinks white.
Call connected: The notification LED pulses white while you're on a call.
29. HOW DO THE AUDIO CONTROLS WORK?
Use the touchpad on the right-side temple of your glasses to control playback and volume:
- Tap once to pause / resume playback
- Tap once to pause or play audio
- Double tap to skip forward
- Triple tap to skip back
- Swipe forward to turn the volume up
- Swipe back to turn the volume down
When you close your glasses, audio streaming will pause. When you reopen the glasses, they will reconnect via Bluetooth.
30. HOW DO I ADJUST VOLUME ON MY GLASSES?
To adjust volume on your glasses, swipe forward on the touchpad to turn up volume and swipe back to turn down volume. You can check how the volume sounds to people around you by removing your glasses while media is playing.
You can also adjust the volume of system sounds in the Facebook View app. Some examples of system sounds include low-battery warning and a sound to indicate you're taking a photo.
To adjust the volume of system alerts:
- From the Facebook View app, tap on your profile photo in the top right.
- Tap System Alerts.
- Tap System Sounds.
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